1. General


ITD-GBS Tokyo has established the following personal information protection policy in order to comply with laws and other norms regarding the protection and the handling of personal information used and held to provide its services.

1.1 Applicable Law

When handling Personal Information, ITD-GBS Tokyo will comply with the “Act on the Protection of Personal Information” (“APPI”) and relevant laws and regulations, and will also comply with applicable guidelines published by competent ministries and industry associations.

1.2 Personal Information Controller

The responsible within the meaning of the “Act on the Protection of Personal Information” (“APPI”) and other national data protection laws is:


IT-Deutschland Global Business Solutions K.K
(“ITD-GBS Tokyo”)


c/o AHK Japan, Sanbancho KS Bldg. 5F
2-4 Sanbancho, Chiyoda-ku
Tokio 102-0075, Japan


Tel.: +81-3-5276-8811
E-Mail: contact(at)

1.3 User Rights

ITD-GBS Tokyo confirms that the person has the right to request inquiries, corrections, deletions, etc. of his-her personal data, and will respond in good faith if there is such a request.

If you have any questions about your rights or exercising your rights, please send a message exclusively to:


1.4 Complain to a Supervisor Authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, if you are of the opinion that the processing of your personal data violates the APPI.

The responsible supervisor authority in Japan has to receive your complain:

Personal Information Protection Commission Japan

Kasumigaseki Common Gate West Tower 32nd Floor,
3-2-1, Kasumigaseki, Chiyoda-ku,
Tokyo, 100-0013, Japan

1.5 Continious Improvement

ITD-GBS Tokyo will review the rules for handling personal information as necessary and will continue to improve it.

1.6 Acquistion of Personal Information

When collecting personal information, we will clarify the purpose of use to the participant and use legal and fair means to the extent necessary to achieve it. The scope of use of the personal information collected is limited, and, the information shall be handled appropriately within this scope.

1.7 Purpose of Use

When using personal information, unless otherwise required by law, we will clearly indicate the purpose of use and use it within the scope necessary to achieve the purpose of use.

1.8 Third Parties

Personal information collected by ITD-GBS Tokyo shall not be provided to third parties without prior explicit consent of the customers, except as required by law or regulation.

1.9 Contractors

ITD-GBS Tokyo may outsource the handling of acquired personal information to service provider to the extent necessary to achieve the purpose of use as announced or notified. In such case, we will request the outsourced company to properly handle obtained personal information provided by us and manage it appropriately.

1.10 Establishment PIPS

We will make officers and employees aware of the importance of protecting personal information, and establish a management system for protecting personal information. In addition, we will clarify the management rules for the acquisition, use, provision, etc. of personal information, and manage personal information appropriately.

1.11 Security Measures

ITD-GBS Tokyo will take appropriate information security measures such as measures against unauthorized access and computer viruses and other appropriate measures related to safety management in order to prevent leakage, loss or damage of the collected information and other appropriate management of the collected information.

1.12 Data Breach Measures

In the event of a personal information leakage accident, etc., we will investigate the facts and causes, implement measures to prevent secondary damage and prevent recurrence, and take appropriate measures.

1.13 Cross-Border Data Transfer

In the event that it is necessary to process obtained personal data outside of Japan, we will inform the data subject beforehand.

IT-Deutschland Global Business Solutions K.K

c/o AHK Japan, Sanbancho KS Bldg 5F
2.4 Sanbancho, Chiyoda-ku, Tokyo 102-0075

Satellite Office:
Toranomon Hills Business Tower 15F,
1-17-1 Toranomon, Minato-ku, Tokyo 105-6415



2. Website

2.1 Applicable Law

This site can be accessed from countries worldwide with differing laws, the person who accesses this website and the person who registers through this website agrees that the use of this site is governed by the laws of Japan. (Policy – General -Overview, 1.1. Applicable Law)

ITD-GBS Tokyo makes no statements or indications on this site regarding the appropriateness, etc. of site content within the context of the person who accessed the site.

The person who accesses this site does so of their own free will, and responsibility for use of the site lies with the person who accessed it.

2.2 Scope of data processing

In principle, we only collect and process personal data of our users insofar as this is necessary to provide a functional website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user.

An exception applies in those cases in which prior consent cannot be obtained for technical reasons and the processing of the data is permitted by law.

When you visit our website, the following data is collected:

  • The IP address of the user
  • Date and time of access

The data is also stored in the log files of our system.

This data is not stored together with other personal data of the user.

2.3 Purpose of use

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. To do this, the user’s IP address must be saved for the duration of the session. The storage in log files takes place in order to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our systems.

2.4 Data Retention

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.

In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. If the data is stored in log files, this is the case after seven days at the latest.

3. Cookies

3.1 Technical / Functional Cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

3.2 Analytics Cookies

Analytics cookies are cookies or any other form of local storage, used to create user profiles to perform website performance optimization.

3.3 Placed Cookies

In order

2.4 Data Retention

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.


In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. If the data is stored in log files, this is the case after seven days at the latest.